Supervisory Level I Training (Basic)

In today's changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They haven't had the opportunity to develop those critical skills of planning work, leading their group, and communicating with their employees, their colleagues and their manager. Learning these skills can have a tremendous impact on an organization's productivity.

This 6-week course is designed for participants who are just beginning the process of managing people or those who are currently managing people but have had no formal training. Supervisory Training I is an interactive program that combines leadership skills with techniques and practical experience shared by others to improve and build a solid foundation for their role as a supervisor.

How You will Benefit:

• You will understand the scope and nature of the supervisory position
• You will learn some ways to deal with the challenges of the role.
• You will recognize the responsibilities you have as a supervisor, to yourself, to your team and to your organization
• You will identify key techniques to help you plan and prioritize effectively
• You will acquire a basic understanding of and develop strategies for leadership, team building, communication, and motivation and what part they play in effective supervision.

This curriculum includes:

1. Peer Today, Boss Tomorrow
2. Delegation and Sexual Harassment
3. Time Challenged
4. Achieving Communication Excellence and Diversity
5. Conflict Management
6. Hiring Smart

Course Instructor: Dr. Robin Zelkowitz

Below are the dates, times, location and other registration information for this course.

6 weeks (Total 24 hours)

WHAT:                Learn the skills and fundamentals of managing others.

WHEN:                Every Tuesday, June 12, 19, 26 - July 10, 17, 24, 2007

TIME:                    8:00 a.m. - 12:00 p.m.

WHERE:             SFMA Training Room
                       1000 W. McNab Road
                       Pompano Beach, FL 33069
                       954.941.3558

COST:            $695.00 - Members

                      $895.00 - Non-members

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